All figures below are in Colombian pesos (COP).

This is piece 08 of the series. The pillar guide covers the full menu.

Affiliates only promote what converts. If your offer doesn't convert on its own, no affiliate program will save it. Rule #1: have product-market fit before opening the commission spigot.

01 When does an affiliate program make sense for an SMB?

Affiliates make sense when your product can be recommended in writing with a link, your margin handles 15 to 30% commission and your tracking is reliable. It works well in SaaS, infoproducts, niche e-commerce and professional services with tickets over $500.000 COP. It doesn't work for cheap products with thin margins or in niches where nobody has an audience.

Makes sense if

  • Your AOV or LTV is $5 million COP or more.
  • Warm traffic converts at 5%+.
  • You can manage 20 to 100 active affiliates.
  • Your product has "story-telling appeal" (easy to explain in 1 minute).
  • You can pay commissions regularly (monthly or biweekly).

Doesn't make sense if

  • You sell products under $200.000 COP with thin margin.
  • Your product requires heavy customization per sale.
  • No replicable use case.
  • Sales cycle exceeds 6 months.
  • You legally can't pay commissions (no proper invoicing).

02 Which affiliate commission structures work in Colombia?

The structures that work best: percentage on first sale (15 to 30% in e-commerce, 30 to 50% in SaaS or infoproducts), recurring commission on subscriptions (10 to 20% monthly capped at a number of months) or a flat fee per qualified lead in B2B ($20.000 to $80.000 COP). Keep the mechanic simple: one rule per program.

StructureHow it worksBest for
% of sale10 to 30% of sale valueSaaS, info-product, services
Recurring %10 to 20% monthly while customer paysSaaS, memberships, subscriptions
Fixed per sale$100.000 to $1M COP per converted customerHigh-ticket services, B2B
Per qualified lead$20.000 to $100.000 COP per qualifying leadReal estate, finance, long B2B
Tiered10% first 5 sales, 15% 6-15, 20% over 15Mature programs rewarding top performers

The 30% rule

Your commission should never exceed 30% of net margin per sale. If you sell at $1M COP with 40% margin ($400k profit), max commission is ~$120k COP. Beyond that, the program loses money.


03 Which affiliate tracking software works for a Colombian SMB?

To start cheap: Tapfiliate, Rewardful or Refersion ($30 to $100 USD/month depending on volume). For Shopify-native: Goaffpro or Refersion. For SaaS with Stripe: Rewardful or FirstPromoter. For a custom build: a small script with 30 to 90-day cookies, a minimal dashboard and a spreadsheet export.

RewardfulSaaS. Stripe integration. From $200.000 COP/month.
ReferralCandyShopify e-commerce. From $200.000 COP/month by volume.
RefersionSerious e-commerce. From $400.000 COP/month.
PartnerstackB2B SaaS, enterprise partners. Custom quote.
TapfiliateGeneralist, good price/feature ratio.
FirstPromoterSmall/mid SaaS. From $200.000 COP/month.

No-software version: To start with 5 to 10 affiliates, a Google Sheets + unique discount codes in your store (Shopify, Wix, custom) does the job. Each affiliate has a code (ex: MARIA10) and you see in your dashboard how many sales used that code.


04 Where do you find good affiliates for an SMB program in Colombia?

The best affiliates are already happy customers, niche content creators with small but engaged audiences, and complementary businesses. Identify 20 to 30 candidates manually, send each a personal message explaining the commission and why the product is worth recommending, and start with 3 to 5 active partners. 3 selling beats 50 inactive.

Affiliate types, in order of quality

1

Happy existing customers

The best affiliates are your best customers. They know the product, have real testimonials, their recommendation is credible. Start here.

2

Niche creators

Mid-sized influencers (10K to 100K followers) in your vertical. Better conversion than mega-influencers.

3

Sector professionals

Consultants, accountants, lawyers who already refer clients. Turn the informal referral into a formal commission.

4

Niche bloggers / podcasters

If your product solves a problem they already write about, they're natural affiliates.

5

Professional affiliates

People whose business is promoting affiliations exist. Quality varies. Useful once you have a proven program.


05 How do you approve a new affiliate and what should you verify?

Ask for a short form: where they will promote the product (real URL), approximate audience, prohibited methods (no spam, no buying brand-name traffic, no cash incentives that violate policy). Approve only after reviewing the channel, never automatically. Removing a toxic affiliate is much more expensive than rejecting them up front.

Don't accept everyone. A spam affiliate can damage your brand.

Basic filters

  • Real audience (not bought)?
  • Audience relevant to your product?
  • Ethical, professional, non-deceptive content?
  • Capable of generating 1 to 3 sales/month minimum?

Application form

Minimum fields: Name · Email · ID/NIT · Affiliate type (creator, pro, other) Audience: size + platform + main URL Why do you want to promote our product? Promotion methods you'll use Terms acceptance

06 Which materials should you hand an affiliate so they can promote well?

At minimum: a unique tracking link, 2 to 3 banners in common sizes, 3 to 5 short social texts, an email template, high-resolution product photos and an FAQ with answers to the most common objections. Bundle it in a shared folder (Drive or Notion) and refresh it every month.

The average affiliate isn't a marketer. If you let them invent materials, the result is mediocre. Provide a ready kit.

Unique tracking linkWith their affiliate ID. Auto-generated by software.
Personal discount codeDual function: tracking + customer incentive.
Banners in 3 sizesVertical, horizontal, square. For their newsletters/web.
Email template3 to 5 proven versions, they just customize.
Social postsText + image ready for Instagram, Facebook, LinkedIn.
Short video (15s)For Stories, Reels. Most-used by new affiliates.

07 How do you pay affiliates legally in Colombia?

To Colombian affiliates: electronic invoice or cuenta de cobro depending on their tax regime, bank transfer or Nequi / Daviplata for small amounts. To international affiliates: PayPal, Wise or international wire. Apply the corresponding retention. Set a minimum payout floor (around $100.000 COP) so you don't process $5.000 payouts.

Payment methods

  • Natural person (individual affiliate): Bank transfer. If exceeds 4 SMMLV/month (~$5.7M COP), you must withhold tax (retención en la fuente).
  • Company or person with RUT: The affiliate issues a cuenta de cobro or invoice. You withhold per regime (typical 4% on commission).
  • Wompi mass payments: Useful for paying 20+ affiliates at once via PSE.

Recommended cadence

  • Monthly: standard. Pay between day 5 and 10 of next month.
  • Biweekly: if volume is high and affiliates are top performers.
  • Per sale: complex to operate. Only if affiliates are corporate.

Hold period

Wait 14 to 30 days before paying commission to cover returns. Industry standard: 30 days.


In Colombia and globally, the affiliate must visibly declare the commercial relationship (e.g. "Affiliate link, I earn a commission if you buy"). Include this clause in the program contract. Missing disclosure can create SIC complaints and damage the brand; clear disclosure doesn't hurt conversion.

In Colombia, the SIC and Law 1480 of 2011 (Consumer Statute) require affiliate advertising to be transparent.

  • Affiliate MUST indicate in their posts that they receive commission. Hashtag #publicidad, #afiliado, #partner.
  • If they hide this relationship, both (you and the affiliate) are subject to sanction.
  • Your program terms must include a Law 1480 compliance clause.
  • For Influencer Marketing in Colombia, the SIC published official guidance in 2020 still in force.

09 Which mistakes kill an affiliate program before it takes off?

The most common: approving everyone without filtering, paying too low a commission (serious affiliates don't move for 5%), tracking that loses conversions, paying late, not delivering materials, and not communicating with affiliates. A zombie program emits a lot of distrust; better close it than leave it idle.

1

Inflated commission

"We pay 50% to attract affiliates". Margin can't sustain it. Program breaks in 6 months.

2

Broken tracking

If affiliate sells 10 and you credit 7, they leave. Use reliable software from day 1.

3

No materials

Expecting the affiliate to invent everything. Most won't.

4

Approving everyone

Spam affiliates damage brand. Filter.

5

Late payments

You lose good affiliates in 2 cycles. Pay on time.

6

No commission segmentation

Same % for top performer and for someone who sold 1. Tiered programs improve retention.

7

No communication

Affiliates want to know what's working, changing, coming. Monthly newsletter minimum.


10 What's a 90-day plan to launch an affiliate program from scratch?

Month 1: define commission and terms, pick tracking software, build materials, prepare the contract. Month 2: recruit 10 to 20 candidates manually, approve 3 to 5 active partners and personally onboard them. Month 3: pay the first round on time, ask for feedback, reward the top affiliate with a bonus and replicate the profile that sold the most.

Month 1: Design and setup

  • Define commission structure (% or fixed).
  • Choose tracking software (Rewardful, ReferralCandy, etc.) or set up no-software version.
  • Draft program terms + legal clause.
  • Prepare materials kit (link, code, banners, templates).
  • Identify 10 affiliate candidates from existing base.

Month 2: Beta launch

  • Invite the 10 candidates. 1-on-1 onboarding.
  • First round of payments at end of month.
  • Iterate materials based on feedback.
  • Internal success case: the first top affiliate.

Month 3: Open

  • Public affiliate program page on your site.
  • Launch on social and newsletter.
  • Target: 30 applications, 15 approved, 10 active in month 3.
  • Evaluate program ROAS. If above 3x, scale.

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